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Chromacam no video with logitecg C922

jestin May 08, 2018 09:08AM CDT

No video when trying to use chromacam with xsplit but video otherwise works normally.

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Support Team May 09, 2018 04:45PM CDT ChromaCam ChromaCamSupport

Hi there, sorry for the trouble. With the raft of recent Windows Updates, some of the GPU drivers aren’t keeping pace as fast, which can affect graphics related output like camera feeds, etc. Updating them should solve this for you.

In the Windows Search bar type “device manager”. Then click on the “display adapter” drop down. Locate your GPU, right click on it and then “update driver software.”
Did that help at all?

What you need to also do is update any other GPU drivers as well. For me, in device manager > display adapter. I have my nVidia GPU there, but I also have a listing for Intel HD Graphics. Right-clicking and updating the drivers for this listing is necessary too.

Did that help?

Best
Nick

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