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chromacam not visible in Skype

Chris May 07, 2018 07:53AM CDT


I've just bought the logitech 922 and downloaded chromacam. In video settings there is no ChromaCam Entry to choose. Any hints?

Surface Pro WIN 10 Pro 1803

Kind regards Chris

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Support Team May 09, 2018 04:55PM CDT ChromaCam ChromaCamSupport

What version of Skype? Not all of them support virtual camera drivers. Can you try CC with something like Google Hangouts or Zoom, to verify?

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Chris May 14, 2018 05:30AM CDT

Skype version is 12.1813.286.0.

I also tried to update GPU Driver Intel HF Graphics 620 (MS Surface) - no effect.
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Support Team Jun 02, 2018 02:59PM CDT ChromaCam ChromaCamSupport

Can you try Chromacam with Skype classic or Google Hangouts? Just verify us what happens when you use with any of these two softwares.

Chromacam Support

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FORREST SHIELDS Jun 07, 2018 12:04AM CDT
I had the same problem. I didn't see the "ChromaCam" video device in Skype for Business until after I rebooted the PC.
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Support Team Jun 08, 2018 05:32PM CDT ChromaCam ChromaCamSupport

Did that help now?

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