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Backlight Correction option inaccessible

DaveR May 03, 2018 01:42PM CDT

I just upgraded to pro as I wanted to make use of custom backgrounds and I've been able to add my own as hoped for. However I think some tweaking of backlight may improve upon my results, but when I go to the Chromacam console the "Backlight Correction" option I'd seen as greyed out before purchase is still inaccessible. The console does show me as logged in though so presumably it knows I have the Pro product installed. Can you advise?

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Support Team May 03, 2018 03:20PM CDT ChromaCam ChromaCamSupport

Dave, what camera are you using?

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