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cromacam upgrade?

Silbys Jan 25, 2018 11:37PM CST

i purchased the cromacam software
for like $60 and after a week the cam software is now asking me to upgrade to pro again. why?

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Support Team Jan 30, 2018 01:52PM CST ChromaCam ChromaCamSupport

Let’s have you do a full uninstall/reinstall. That should fix this for you…

1. delete the folder “C:\Program Files (x86)\Personify” – you will likely need to close your web browser in order for this to complete.

2. delete the folder “%localappdata%\Personify”

3. delete the folder “%localappdata%\Personify,_Inc”

4. download the latest version of chromacam from our website.

5. run the installer, and restart your PC.

Best
ChromaCam Support Team

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