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How can I save my password?

Matt Jan 09, 2018 12:34PM CST

I'm using the free version on Windows 10 with WebEx and Hangouts. It seems I have to enter my ChromaCam username and password each time I join a meeting or want to change settings. How can I save my password and not have to sign in each time?

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Support Team Jan 09, 2018 04:08PM CST ChromaCam ChromaCamSupport

Hi Matt, if you are on the latest version (found at then you should be able to sign in, and have that sign in persist over time. There is no save password option since that is the default behavior. When you’re logged in and ChromaCam is running, can you go to the settings tab and click logout? Then log back in and you should be good from there.

Did that help?

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Matt Jan 09, 2018 06:12PM CST
No, I had logged out and back in multiple times but the sign-in never persisted. Also WebEx kept crashing while using ChromaCam, so I had to uninstall. It's too bad, because it worked quite well before each crash.
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Matt Jan 15, 2019 08:58PM CST
Same problem a year later on your newer version. This application's functionality should not even require an account. Seems suspicious.
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Support Team Jan 16, 2019 12:23AM CST ChromaCam ChromaCamSupport

Dear Matt,

We’re so sorry for the issue.
Could you please give us more details about the issue, if possible, please give us a video when you’re facing the issue. With this, we hope can fix the issue for you asap.

Thank you for your patience,
Technical Support Team

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