Support Center

  • cannot get the upgrade version to work

    I cannot see the new backdrops once i upgraded, please advise

    0 Community Answers Jul 16, 2019 03:15PM CDT
  • 4k recording

    Hi, I have bought a logitech 4k brio camera and when I use chromacast 2.3.0.16 lite licence, I am restricted t...

    2 ChromaCamSupport Answers 1 Community Answer Jul 14, 2019 07:53PM CDT
  • Unable to use ChromaCam in OBS

    I accidentally change the ChromeCam settings to the regular camera and I tried to open configure video on OBS ...

    1 ChromaCamSupport Answer 0 Community Answers Jul 13, 2019 04:36PM CDT
  • Error to Install

    Hello, Everytime when i try so install this aplication, i become a error message. Error opening file fo...

    1 ChromaCamSupport Answer 1 Community Answer Jul 05, 2019 01:39PM CDT
  • Chromacam not working as it should

    I've been trying helplessly to sort out my problem. I managed to install CC but not yet able to get it wo...

    1 ChromaCamSupport Answer 0 Community Answers Jun 29, 2019 02:20PM CDT
  • Unable to activate Chromacam Pro because options don't show up

    I bought Chromacam Pro a while back. I tried setting it up on my new PC but the option menu where I can enter ...

    1 ChromaCamSupport Answer 0 Community Answers Jun 17, 2019 02:15PM CDT
  • adobe connect

    I use ChromaCam with Adobe Connect. Most of the time it works fine, however occasionally ChromaCam will freez...

    1 ChromaCamSupport Answer 0 Community Answers Jun 11, 2019 11:18AM CDT
  • Chromacam crashes OBS

    I am using OBS 64 bit newest version 23.1. When I choose Chromacam as the source, it crashes OBS.

    1 ChromaCamSupport Answer 0 Community Answers Jun 06, 2019 08:49PM CDT
  • Chromacam not loading in Streamlabs OBS

    Hi all, I have a Logi C922 and dopwnloaded the software, I selected the ChromaCam in Streamlabs OBS which i...

    1 ChromaCamSupport Answer 0 Community Answers Jun 04, 2019 09:51AM CDT
  • Not saving selections and not continuing after video stopped in zoom

    If you stop the video in Zoom the background set does not return when you restart the video. Also if you se...

    1 ChromaCamSupport Answer 0 Community Answers Jun 03, 2019 05:50AM CDT
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