Support Center

  • Mac Version

    On your product page, it identifies MAC compatibility. But the download file is only Windows. Please advise ...

    1 ChromaCamSupport Answer 0 Community Answers Jan 08, 2019 07:57PM CST
  • webex

    I downloaded and installed ChromCam 3 hours ago. I opened webex and eventually (20 min?) the ChromCam camera ...

    1 ChromaCamSupport Answer 1 Community Answer Jan 08, 2019 03:54PM CST
  • chromacam logo stuck

    I clicked on what the logo might look like on my screen, and now it won't come off, I tell my stream watc...

    4 ChromaCamSupport Answers 4 Community Answers Jan 07, 2019 11:23AM CST
  • Chromacam 2.3.0.5 works fine in Discord, crashes with OBS

    Chromacam 2.3.0.5 works perfectly with Discord, however when trying to use it with OBS, the control panel open...

    0 Community Answers Jan 05, 2019 08:33PM CST
  • Need to record a video tonight and cannot use the software

    I have deleted Chromacam and Personify and uninstalled it, then reinstalled, but still do not have the Pro ver...

    0 Community Answers Jan 03, 2019 08:39PM CST
  • ChromaCam connects to integrated webcam, not the Logitech C922x

    After some research, I got ChromaCam to show up as a choice on OBS and Zoom. (I fear Skype is a lost cause.) B...

    1 ChromaCamSupport Answer 0 Community Answers Jan 03, 2019 05:36PM CST
  • Cant Install ChromaCam

    I recently got a new LogitechC922x. I tried downloading ChromaCam for BackGround Replacement but i get an erro...

    0 Community Answers Dec 29, 2018 03:38PM CST
  • ChromaCam won't install (AVX / OpenCL 1.2)

    I get the message "Personify ChromaCam requires CPU and hardware which supports AVX instruction set and O...

    0 Community Answers Dec 26, 2018 03:48PM CST
  • ChromaCam app stuck on "Loading" when signing into ChromCam ...

    The camera itselve works fine but when im trying to use the ChromaCam, Upon signing in I get an indefinite loa...

    1 ChromaCamSupport Answer 1 Community Answer Dec 26, 2018 02:56AM CST
  • V2.3.0.4 doesn't work. Video not starting

    When trying it with Skype classic v8.34.0.78, it causes Skype to restart. It doesn't work with Hangouts ...

    1 ChromaCamSupport Answer 0 Community Answers Dec 21, 2018 11:58AM CST
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